Part Time - Field Service Representative - Central Nebraska
Company: The Hillman Group
Location: Grand Island
Posted on: January 16, 2022
Delivering Simple Solutions to a Complex World
Our mission statement is simple, but powerful. As one of the
leading providers of hardware solutions, we provide unrivaled
merchandising and support to our retail customers to manage
critical product lines. You will have the opportunity to develop
relationships that are invaluable to your customers while you enjoy
the corporate support of one of the strongest teams in our
Robotics Digital Solutions(RDS) a Division of The Hillman Group has
an opening for a part time Kiosk Technician in Central
You would begin your career with RDS as a part-time Kiosk
Technician training on key duplicating and tag engraving kiosks.
The territory consists of 14 - 15 kiosks and the number of hours
per week are approximately 10 - 12. This position will start at
$18.00 an hour plus vehicle allowance and a gas card for company
business. The Central Nebraska territory is centered off of
Interstate 80 around Grand Island, Hastings, and Kearney and would
cover a 90 mile radius.
Job Description: The Robotics and Digital Solutions Kiosk
Technician is the primary contact with our customer locations. In
this role, the Kiosk Tech re-stocks kiosks, orders product, cleans,
does preventative maintenance and responds to service and repair
dispatches as needed. Typically, this takes about 1-2 hours per
machine one to two times per month (including drive time). The
schedule for routine service calls (re-stocking, cleaning) is
flexible within the week with a list of machines to be serviced
provided at the beginning of each week with a "No Later Than" time
for service, however Saturday service may be required (We are a
retail company). Unscheduled service calls are expected to be
responded to in four hours with an ETA, with on-site visit within
- Re-stock and perform routine service on kiosks as
needed(determined by demand at the machine, or schedule).
- Perform on-call repairs or adjustments to the machine whenthe
machine goes out of order.
- Install of machines in the local area.
- Monitor machines in territory daily for issues and
contactstores to resolve connectivity or power issues.
- Keep track of inventory for re-stocking machines that are inthe
Kiosk Tech's possession.
- Conduct store meetings and interact with store management ona
routine basis to ensure a good working relationship with our
promote the machine in order to improve revenue.
- Grow revenue in territory by optimizing machine
locations,uptime, product mix, store relationships, etc.
Skills: The Kiosk tech will have basic trouble-shooting skills,
mechanical and electro-mechanical skills and the ability to follow
written and oral instructions very carefully. Basic computer skills
and basic spreadsheet and email skills are also required.
- Minimum of 1-3 years of experience in a similar profile is
- Excellent communication skills, ability to deal with customers
andemployees at all levels.
- Experience with tools and troubleshooting
- Ability to read, write and speak fluent English to
- Flexible schedule required.
- Must have a vehicle, valid driver's license and autoinsurance.
No serious moving violations.
Training specific to the kiosks will be provided to all new
The Hillman Group is following CDC guidelines to ensure our work
environment meets the highest standards of safety and wellness for
all our employees. We are pleased to share a list of our
precautions, during our interview process.
The Hillman Group is an Equal Employment Opportunity and
Affirmative Action Employer and will not discriminate against an
applicant or employee on the basis of race, color, religion, creed,
national origin or ancestry, sex, age, physical or mental
disability, protected veteran or military status, genetic
information, citizenship status, sexual orientation, gender
identity, marital status, or any other legally recognized protected
basis under federal, state or local laws, regulations or
ordinances. The information collected by this application is solely
to determine suitability for employment, verify identity and
maintain employment statistics on applicants.
Keywords: The Hillman Group, Grand Island , Part Time - Field Service Representative - Central Nebraska, Sales , Grand Island, Nebraska
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