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Interpreter-Translator

Company: CHI Health
Location: Grand Island
Posted on: October 7, 2019

Job Description:

Position Type:  PRN Scheduled Hours per 2 week Pay Period:  0 Primary Location:  NE > GRAND ISLAND > ST FRANCIS Job Summary / Purpose Ensures effective communication between Limited English Proficient (LEP) individuals and CHI Health staff.  A highly skilled qualified professional who manages the interpreting session to optimize the accurate exchange of information whether providing language assistance in-person.  Produces high quality document translation in accordance with organizational standards Essential Key Job Responsibilities In accordance with NCIHC Standards of Practice and Code of Ethics, interprets from English to the target language and vice versa. Translates a variety of documents from English to the target language.  Occasionally, completes a sight translation or translates a document from the target language to English. Steps in to coordinate when needed. Delivers on a service model goal to provide language assistance services that incorporates efficiency, value and experience. Identifies gaps in communication services and partners with organizational colleagues to find solutions that ensure compliance with all laws, regulations and credentialing bodies. Understands and educates to cultural attitudes and customs of LEP individuals and United States healthcare organizations. Keeps accurate records of interpretations and translations per department protocols. Serves as a resource for staff on all language assistance matters, including but not limited to, EPIC functionality, telephonic and video interpreting equipment, role of the interpreter and the translation request process. Responsible for maintaining self up-to-date on organizational and departmental developments by  actively participating in meetings, roundings, safety huddles and email correspondence. Qualifications Education: High School Diploma Preferred Knowledge, Skills & Abilities: Pass oral and/or written language proficiency exam Highly skilled in all Microsoft office products Ability to work in a variety of healthcare settings Can set priorities in demanding situations, communicate priorities and assist with problem solving to achieve results Successful completion of: Medical Terminology Class within 6 months of hire 40 hour introductory interpreting class within 1 year of hire CCHI or NBCMI National Certification (if available for language) within 3 years of hire Prior medical interpreting and/or translating experience Prior call center experience Prior customer service experience Additional Information Requisition ID: 2019-R0251637 Schedule: Part-time Shift: Day Job Market: CHI Health

Keywords: CHI Health, Grand Island , Interpreter-Translator, Other , Grand Island, Nebraska

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