GrandIslandRecruiter
the smart solution for Grand Island jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Grand Island
Posted on: May 15, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLbrittany on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Grand Island , Customer Solutions Tech Support, Other , Grand Island, Nebraska

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Current College Students - Independent Tutor (Make $1000+/Month)
Description: Are you a master expert Or perhaps a dedicated biology student An absolute SAT wizard Whatever your expertise is, there are people all over the world who need your help. Varsity
Company: Varsity Tutors
Location: Lincoln
Posted on: 05/25/2019

Current College Students - Nanny (Find jobs starting at $16/hour)
Description: Do you love working with kids Are you looking for a fulfilling way to make great money and improve the lives of those around you Become a nanny
Company: Care.com
Location: Lincoln
Posted on: 05/25/2019

Systems Engineer
Description: Job ID br br 2019-3669 br br Experience Years br br 10 br br Security Clearance br br TS/SCI br br Location br br US-NE- br br JOB DESCRIPTION br br NetCentrics provides (more...)
Company: NetCentrics
Location: Lincoln
Posted on: 05/25/2019


Current College Students - Stores Executive Internship- Sacramento/Central Valley
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Lincoln
Posted on: 05/25/2019

Current College Students - Babysitter (Find jobs starting at $16/hour)
Description: Do you love working with kids Are you looking to earn extra income with work that fits into your busy schedule Become a babysitter on Care.com to
Company: Care.com
Location: Lincoln
Posted on: 05/25/2019

Work From Home for the Best!
Description: Growing 26 year old National Discount Health Benefits provider of healthcare access in the US is seeking bright, motivated people enjoy helping
Company: Living Healthy
Location: Lincoln
Posted on: 05/25/2019

Online English Tutor
Description: Remote / Online English TeacherLooking for a flexible, remote teaching opportunity We are seeking passionate educators to teach English online to over 600,000 students in China - with the ability to (more...)
Company: VIPKID
Location: Lincoln
Posted on: 05/25/2019

Work From Home
Description: Growing 26 year old National Discount Health Benefits provider of healthcare access in the US is seeking bright, motivated people enjoy helping
Company: Living Healthy
Location: Lincoln
Posted on: 05/25/2019

Current College Students - Math Tutor (more than $1k+/mo)
Description: Varsity Tutors is looking to contract with tutors to connect with clients across a variety of academic subjects and major test prep through Varsity Tutors' platform. There are many benefits
Company: Varsity Tutors
Location: Lincoln
Posted on: 05/25/2019

Work Smarter Not Harder- Company- $1400 wk, Owner- $5-8000wk
Description: Job DescriptionWe do not play games or mess around with making money for our owner operators. We dont lie to get you in the door and then think we can con you into staying. We are extremely upfront, honest, (more...)
Company: DF CARRIER LLC
Location: Lincoln
Posted on: 05/25/2019

Log In or Create An Account

Get the latest Nebraska jobs by following @recnetNE on Twitter!

Grand Island RSS job feeds