Member Service Coordinator - Gallup Federal Credit Union

Company: Gallup
Location: Grand Island
Posted on: January 23, 2023

Job Description:

Help people build and manage their financial wellbeing.As a member service coordinator at the Gallup Federal Credit Union, you'll join our team of financial experts who come to work every day ready to serve Gallup associates and their families. We know that the key to a successful credit union is customer loyalty, and we're looking for someone who thinks the same.In your role, you'll help members on their journey toward financial wellbeing by building strong customer relationships, assisting customers with their financial questions, processing deposits and balancing daily transactions. You'll get hands-on experience in the broad world of finance and banking through daily tasks and long-term development. Interested in consumer lending and interest rates? We'll help you learn more. Intrigued by debt management and budgeting? We have ongoing opportunities for you to expand your skills.If you're passionate about customer service and personal finance and want to join a team of highly engaged and caring individuals, we may have a position for you. Visit our website to learn more about our team and the financial services you can be a part of.Who we want:Friendly financial partners. Our best don't just process paperwork - they go that extra mile, assisting members with application forms, recognizing customers' banking desires, and promoting and recommending services that align with customer needs. The result? Strong customer relationships and long-term loyalty.Detail-oriented thinkers. Do you have a way with numbers and details? This role entails processing member account transactions (including deposits, withdrawals, loan payments and transfers), balancing daily transactions, and ensuring the accuracy of dates, bank names, identification, and other details in legal documents.Team players. At Gallup Federal Credit Union, we're a tight-knit group. Whether it's assisting in the coordination and planning of credit union marketing campaigns or learning as many job duties in the credit union as possible to cover for colleagues and ensure excellence in service, we expect you to jump headfirst into this collaborative and engaged team environment.Continuous learners. Ready to learn? We want people who are excited to grow their knowledge in banking industry services, including compliance, marketing/sales, accounting and financial reporting, capital management, quarterly billing reports, performance reporting for clients, and administrative coordination.What you need:Associate degree required; bachelor's degree preferredOne year of customer service required; previous credit union or banking experience a plusMust be currently authorized to work in the United States on a full-time basisWhat we offer:We create exceptional workplaces, starting with our own. We focus on developing your strengths - what you do right, rather than what you do wrong - and helping you be engaged at work. When you work at Gallup, you'll benefit from:A strengths-based, engagement-focused and performance-oriented cultureA flexible work environment, with an emphasis on associate wellbeingWorld-class managers who support, develop, empower and engage youOngoing learning and development opportunitiesMission-driven work that changes the lives of people around the worldA robust benefits package including medical, dental and vision insurance options, a 401(k) retirement and savings plan with company matching, an employee stock ownership program and moreAn on-site cafeteria, fitness center, federal credit union and state-of-the-art child development center, all on a beautiful downtown Omaha campus on the Missouri RiverAnd the perks don't stop there. Learn more about life at Gallup.Gallup is a federal contractor and must comply with President Biden's Executive Order 14042 concerning COVID-19 vaccinations. As such, all U.S.-based employees must be fully vaccinated. Gallup will consider requests for medical or religious exemptions to the vaccine requirement.Gallup is an equal opportunity/affirmative action employer that celebrates, supports and promotes diversity and inclusion. We will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity, or any other legally protected basis, in accordance with applicable law.PRIMARY LOCATION United States-Omaha

Keywords: Gallup, Grand Island , Member Service Coordinator - Gallup Federal Credit Union, Other , Grand Island, Nebraska