Payment Specialist Associate - Grand Island
Company: Credit Management Services
Location: Grand Island
Posted on: June 17, 2022
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Job Description:
Job Description You're looking for work and you don't want to
work just anywhere; you want a workplace that fits you. You want a
job where your hard work is acknowledged and appreciated. You want
your work to mean more than just the numbers on a paycheck. You
want to develop a lasting and successful career. We get it; we're
Credit Management and we are the cornerstone of a successful
career. We offer: Here is a quote from one of our employees "I am
blessed to work with a great group of people". Increase annual
earnings by $2000 during first year of employment Full benefit
Package, including 50k paid life insurance Matching 401K program
Employee Recognition and Incentives Continuous Training/Development
Sounds great, right? Still interested? Here is what we are looking
for--- Job Title: Account Associate - Grand Island Salary Range: Up
to $16 an hour, based on experience Work Days/Hours: Monday thru
Friday, 8:00am to 5pm Position Summary: The Account Associate is
responsible for contacting consumers and performing skip tracing
techniques in order to locate consumer's assets so company may
collect on the debt. No experience necessary, we have an extensive
training program. ESSENTIAL DUTIES AND RESPONSIBILITIES of an
ACCOUNT ASSOCIATE: Utilize various skip tracing techniques to
locate right parties Overcome stalls and objections and suggest
money sources for debt payment The Account Associate will execute
verbal skip tracing procedures when non-right party is reached.
This includes asking for home address, home telephone number, and
place of employment. Utilize the scripted opening when the right
party is reached. This includes identifying the consumer,
identifying company, and asking for payment on the account. Update
the customer record with new information, record the call result or
disposition; as well as any relevant notes about the call via the
menu or narrative section of the system Performs other duties as
assigned. QUALIFICATIONS To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required for an Account
Associate. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE Associates degree or equivalent
experience, preferred Supervisory experience Call center experience
COMMUNICATION/TEAMWORK SKILLS Employee must be have excellent
communication skills, a positive attitude, goal oriented mindset
and be able to work in a team environment Customer service skills
TECHNOLOGY SKILLS Computer and phone experience required WORK
ENVIRONMENT Employee works in a temperature controlled office
environment. Incumbent sits at a desk during regularly scheduled
work hours; continuously makes telephone calls using a standard
telephone; types on a standard keyboard; reads and comprehends
information from a computer terminal and/or written resources.
Credit Management Services, Inc. provides equal employment
opportunities (EEO) to all employees and applicants for employment
without regard to race, color, religion, sex, national origin, age,
disability or genetics. In addition to federal law requirements,
Credit Management Services, Inc. complies with applicable state and
local laws governing nondiscrimination in employment in every
location in which the company has facilities. This policy applies
to all terms and conditions of employment, including recruiting,
hiring, placement, promotion, termination, layoff, recall,
transfer, leaves of absence, compensation and training. Credit
Management Services, Inc. expressly prohibits any form of workplace
harassment based on race, color, religion, gender, sexual
orientation, gender identity or expression, national origin, age,
genetic information, disability, or veteran status. Improper
interference with the ability of Credit Management Services, Inc.
employees to perform their job duties may result in discipline up
to and including discharge.
Keywords: Credit Management Services, Grand Island , Payment Specialist Associate - Grand Island, Other , Grand Island, Nebraska
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