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Service Advisor

Company: Titan Machinery
Location: Grand Island
Posted on: June 18, 2022

Job Description:

Overview:Titan Machinery needs to add a Service Department team member! As a Service Advisor, you will be a valued member of Team Titan by:This position is a great fit for your career if you::

  • Taking Care of Our Customers: Professionally handle customer inquiries and communications such as repair estimates, proper maintenance schedules and warranty inspections.
  • Being an Expert: Understand financial drivers of the service department and assist the Service Manager/Team with various technical systems, tracking logs and adherence to company policy and procedures.
  • Showing Commitment to Excellence: Complete all administrative work associated with the service department, including work order and warranty claim administration. Support the Service Manager in scheduling adequate work flow for the department.
  • Being Safe: Show a focus on always keeping yourself and your team members safe.Qualifications:This position is a great fit for your career if you:
    • Have 1+ years of related experience OR related education/training (degree, certificate, military, etc)
    • Can use computer programs as needed to complete your work.
    • Have great attention to detail, and enjoy working with numbers and reports
    • Enjoy 'tying up loose ends' and connecting with multiple people to help bring a project to the finish line
    • Love to learn and stay up-to-date on product training
      Titan Machinery provides a generous total compensation package including the following:
      • Competitive Wages
      • Health Insurance
      • Vision Insurance
      • Dental Insurance - Titan Pays the Premium for Single Coverage!!
      • Performance-based incentives
      • HSA (Health Savings Account)- up to $1500 tax-free each year, paid to your account by Titan Machinery.
      • 401(k) with company matching on your FIRST DAY of employment
      • (PTO) Paid Time Off starts accruing on your First Day of Full-time employment!
      • 7 Paid Holidays
      • Paid Long-term Disability Insurance
      • Paid Basic Life/AD&D Insurance
      • Supplemental Life Insurace and Income Protection Products
      • Identity Theft Protection
      • FSA (Flexible Spending Account) for eligible health and dependent care costs
      • Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, Verizon Wireless, and Profile by Sanford
      • Titan Paid Employee Assistance Program (free Counseling, Legal Advice, and more)
      • Titan Paid Bereavement Leave
      • Ongoing Professional Training Opportunities
      • Tuition Assistance for educational/professional growth
      • Paid time for #TeamTitan Volunteer Activities in your Community
      • Volunteer Firefighter/EMT Paid Time Off
      • Titan Uniform/Branded Apparel ProgramTitan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.

Keywords: Titan Machinery, Grand Island , Service Advisor, IT / Software / Systems , Grand Island, Nebraska

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