Technical Service Manager
Company: EAKES OFFICE SOLUTIONS
Location: Grand Island
Posted on: February 25, 2021
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Job Description:
Technical Service ManagerEakes Office Solutions is seeking a
Technical Service Manager for the western side of Nebraska. This
position will be responsible for ensuring the effective operations
of the Service Department at each company locations. This includes
appropriately responding to customer technical needs, coordinating
significant pro-jects, and coaching/training all Service Engineers
to ensure quick customer resolution and cost-effective service
operations.
Primary Responsibilities:
Coordinate/oversee a training program for new technicians and
on-going training for existing technicians.Review and monitor
training programs conducted by individual store locations.Manage
internal cross training; coordinate and arrange in-store training
available from manufacturer.Maintain a detailed understanding of
the equipment the company is servicing/supporting to provide the
knowledge necessary to provide technical support.Effectively
supervise personnel for optimum performance and compliance with
company and departmental policies and
procedures.Requirements/Experience:
5+ years technical experience preferred2+ years supervisory
experience preferredCollege courses desirableTechnical degree in
Electronics/Electromechanical preferredExcellent verbal and written
communication skillsExcellent customer relation skills
In addition to a competitive compensation package and traditional
benefits like paid time off, 401(k) and medical/dental insurance,
Eakes offers a set of progressive benefits — known as the Eakes
Flex Advantage — that are designed to match the needs of today's
working professional.Visit www.eakes.com/jobs to applyFor more
informationContact us at (308) 382-8026
recblid 86mw2rii0q0nwi5iy0xrbl97zgsvb9
Keywords: EAKES OFFICE SOLUTIONS, Grand Island , Technical Service Manager, IT / Software / Systems , Grand Island, Nebraska
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