Technical Service Manager
Company: EAKES OFFICE SOLUTIONS
Location: Grand Island
Posted on: February 24, 2021
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Job Description:
Technical Service ManagerEakes Office Solutions is seeking a
Technical Service Manager for the western side of Nebraska. This
position will be responsible for ensuring the effective operations
of the Service Department at each company locations. This includes
appropriately responding to customer technical needs, coordinating
significant pro-jects, and coaching/training all Service Engineers
to ensure quick customer resolution and cost-effective service
operations. Primary Responsibilities: Coordinate/oversee a training
program for new technicians and on-going training for existing
technicians.Review and monitor training programs conducted by
individual store locations.Manage internal cross training;
coordinate and arrange in-store training available from
manufacturer.Maintain a detailed understanding of the equipment the
company is servicing/supporting to provide the knowledge necessary
to provide technical support.Effectively supervise personnel for
optimum performance and compliance with company and departmental
policies and procedures.Requirements/Experience: 5+ years technical
experience preferred2+ years supervisory experience
preferredCollege courses desirableTechnical degree in
Electronics/Electromechanical preferredExcellent verbal and written
communication skillsExcellent customer relation skills In addition
to a competitive compensation package and traditional benefits like
paid time off, 401(k) and medical/dental insurance, Eakes offers a
set of progressive benefits - known as the Eakes Flex Advantage -
that are designed to match the needs of today's working
professional.Visit to applyFor more informationContact us at
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Keywords: EAKES OFFICE SOLUTIONS, Grand Island , Technical Service Manager, IT / Software / Systems , Grand Island, Nebraska
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