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Customer Service Supervisor

Company: DICK'S Sporting Goods
Location: Grand Island
Posted on: September 15, 2022

Job Description:

Create a world-class customer experience by providing passionate customer service and selling through customer engagement Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions Serve as primary customer service provider at the front end and liaison between customers and management Ensure customers receive outstanding service by adhering to and enforcing customer service programs Uphold company standards for merchandise presentation of the best apparel and equipment brands in sporting goods Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions Success Profile: Flexible availability - including nights, weekend, and holidays Ability to provide outstanding customer service Ability to direct efficient front-end operations Basic cash management procedures 1-2 years of Retail Cashier or Sales experience preferredJob Type: Full-timePay: $15.00 - $17.00 per hourBenefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insuranceSchedule: Holidays Monday to Friday Weekend availabilityAbility to commute/relocate: Grand Island, NE 68803: Reliably commute or planning to relocate before starting work (Required)Experience: Sales: 1 year (Preferred)Work Location: One location

Keywords: DICK'S Sporting Goods, Grand Island , Customer Service Supervisor, Hospitality & Tourism , Grand Island, Nebraska

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