Express Service Advisor
Company: Grand Island Motor Company
Location: Grand Island
Posted on: January 12, 2026
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Job Description:
Job Summary As a Service Advisor, you will own our customer’s
experience in the service lane. You are the first point of contact
with our customers and will be well-versed in product offerings,
inventory needs, technician scheduling and customer service. From
greeting vehicle owners on the drive line to explaining the repair
process, our Service Advisors are true professionals who enjoy
helping others. We welcome individuals who are new to the
automotive industry but with previous roles in customer service,
retail sales, restaurant industry or hospitality. Benefits - 401K
Plan - Medical and Dental - PTO - Flexible work schedule
Responsibilities - Oversee flow of Drive Lane. Ensure that
customers receive prompt, courteous, and effective service. - Take
ownership of the customer's experience by carrying out those
additional assignments that allow the dealership to leave a
positive impression with the customer. - Provide concierge support
for all owner inquiries, whether phone or in person, to assure the
customer does not get mishandled - Ensure that the daily inventory
of technicians' time is consistently sold to service customers. -
Distribute work between technicians efficiently REQUIREMENTS: -
Organized and friendly personality - Demonstrated ability to manage
others - Time management skills - Fantastic communication skills
with your customers - Professional, well-groomed personal
appearance. - Clean driving record - Willing to submit to a
pre-employment background check & drug screen We are an equal
opportunity employer. All applicants will be considered for
employment without attention to race, color, religion, sex, sexual
orientation, gender identity, national origin, veteran or
disability status. We are committed to providing a safe, drug-free
work environment. Applicants must be willing to submit to a
pre-employment background check and drug test. Interested
candidates must possess a valid driver's license and have a
satisfactory driving record.
Keywords: Grand Island Motor Company, Grand Island , Express Service Advisor, Customer Service & Call Center , Grand Island, Nebraska
